iClean Midlands is a small local business who began cleaning in 2009 with the aim of providing superior cleaning services throughout the West Midlands. Our ambition was to create a professional cleaning service that not only looked after our clients but our cleaners as well. We firmly believe that providing a happy friendly working environment for our cleaners will benefit our clients and help us to provide the exceptional cleaning service we strive for.
We are a local cleaning company and will always strive to offer the best cleaners and cleaning services that we can. From our dedicated cleaning professionals to our customer service team we aim to deliver a quality cleaning service that helps make our client's lives a little easier. We have always prided ourselves on the level of service and attention to detail that our local cleaners provide and we monitor our cleaning team constantly to ensure our standards do not drop.
Since we first began cleaning in Stourbridge It has always been our aim to provide a professional and quality cleaning service where our clients and cleaners are equal! We offer our clients exceptional cleaners who take pride in cleaning their client’s homes, we conduct regular follow-ups and our customer service team is always on hand if they are needed. We provide our cleaners with a great work/life balance where they are in control of their hours, days and the amount of money they want to earn. Over the years this philosophy has always served us well with clients and cleaners staying with us for many years.
All of the cleaners we manage are interviewed locally, we check 2 references and 2 forms of ID, one of which is photographic and only when we are entirely happy will they be trained by one of our local supervisors.
Our customer care team offers a support service for our clients to ensure our cleaning service runs smoothly at all times and to give our clients that extra peace of mind, someone is only ever a phone call or email away. We also ensure wherever possible that our clients receive the same cleaner each week unless they request a new one.